Privacy Policy


Privacy Policy

Last Updated: August 28, 2026

This Privacy Policy explains how information may be collected, used, stored, and protected when you visit our website, purchase our products, or communicate with our support services.

By using our services, you acknowledge the practices described in this Privacy Policy.

1. Information We May Collect

When you use our website or make a purchase, we may receive information necessary to process your transaction and provide our services.

Depending on the services used, this information may include:

  • Name or account name
  • Email address
  • Order information
  • Transaction identifiers
  • Product purchased
  • License information
  • Purchase date and time
  • IP address
  • Browser information
  • Device or system information
  • Support messages
  • Technical diagnostic information

We only collect information reasonably necessary to operate, protect, and support our services.

2. Payment Information

Payments may be processed through SellAuth or its supported third-party payment processors.

We generally do not directly receive or store complete debit card, credit card, cryptocurrency wallet credentials, or other sensitive payment credentials handled directly by the payment processor.

Payment providers may process information according to their own privacy policies.

We may receive transaction-related information such as:

  • Payment status
  • Transaction ID
  • Amount paid
  • Payment method category
  • Order status

This information may be used for order fulfillment, fraud prevention, accounting, and dispute handling.

3. How We Use Information

Information may be used to:

  • Process and verify purchases.
  • Deliver digital products.
  • Activate or manage licenses.
  • Provide customer support.
  • Troubleshoot technical problems.
  • Prevent fraud and unauthorized access.
  • Detect license abuse or unauthorized sharing.
  • Maintain security.
  • Investigate payment disputes.
  • Respond to chargebacks.
  • Improve our website and services.
  • Comply with applicable legal obligations.

We do not sell customers' personal information as a business practice.

4. License and Security Information

Our products may use licensing or authentication systems to verify legitimate access.

These systems may process limited technical information necessary to authenticate a license, prevent unauthorized sharing, maintain security, or investigate abuse.

Customers should not attempt to bypass or interfere with these systems.

5. Cookies and Technical Data

Our website or services may use cookies, session information, logs, or similar technologies for purposes such as:

  • Maintaining sessions.
  • Remembering preferences.
  • Preventing fraud.
  • Measuring website performance.
  • Improving security.
  • Operating checkout functionality.

Third-party services used by our website may also use cookies according to their own policies.

6. Information Sharing

We may share necessary information with trusted service providers when required to operate our business.

These may include:

  • SellAuth
  • Payment processors
  • Website hosting providers
  • Infrastructure providers
  • Customer-support services
  • Fraud-prevention services
  • Licensing or authentication providers

Information is shared only when reasonably necessary for the applicable service.

We may also disclose information when required by law or when reasonably necessary to protect our services, customers, or legal rights.

7. Payment Disputes and Fraud

When a customer submits a payment dispute or chargeback, relevant records may be provided to the applicable payment processor or financial institution.

These records may include:

  • Transaction details
  • Order information
  • Delivery records
  • License activation records
  • Relevant authentication records
  • Support communications

This information may be used to demonstrate that a digital product was properly purchased and delivered.

8. Data Security

We take reasonable measures to protect information from unauthorized access, alteration, disclosure, or destruction.

However, no internet-based service can guarantee absolute security.

Customers are responsible for protecting their own passwords, license keys, account credentials, and devices.

9. Data Retention

Information may be retained for as long as reasonably necessary to:

  • Fulfill purchases.
  • Maintain licenses.
  • Provide support.
  • Prevent fraud.
  • Resolve disputes.
  • Maintain transaction records.
  • Comply with applicable legal requirements.

Information that is no longer reasonably necessary may be deleted or anonymized where appropriate.

10. Third-Party Services

Our website may contain integrations or links involving third-party services.

Those services operate independently and may maintain separate privacy practices.

We are not responsible for the privacy practices of third-party websites or services that we do not control.

11. Your Privacy Rights

Depending on where you live, applicable law may provide certain rights regarding your personal information.

These may include rights to request access, correction, or deletion of certain personal information.

Some information may need to be retained when required for legitimate purposes such as transaction records, fraud prevention, payment disputes, or legal compliance.

12. Changes to This Privacy Policy

We may update this Privacy Policy when our services, providers, security practices, or legal requirements change.

The current version will be posted on our website or store.

13. Contact

If you have questions regarding your personal information or this Privacy Policy, contact us through our official customer-support channel.

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